(fluent English & Spanish) Technical Support Consultant (Global, remotely)

What you need to succeed in this role:

• Excellent English and Spanish communication skills (at least C1 for both spoken and written);
• At least 6 months of experience in customer support role);
• Technical background or experience working with technical products;
• Experience working with software products or platforms;
• Experience working in a startup environment;
• Ability to work independently with minimal documentation, clear instructions, or established processes;
• Strong adaptability and problem-solving skills, with the ability to quickly understand new products and workflows;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Fixed schedule: Mon–Fri, 3 PM–11 PM GMT+3;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Technical Support Consultant who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

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