(fluent Greek & English) Technical Support Consultant (remotey)

What you need to succeed in this role:

• Native Greek and excellent English communication skills is a must (C1 both spoken and written) ;
• At least 1–2 years of experience in customer support in fast-paced environment;
• Strong problem-solving and troubleshooting skills ;
• Attention to details;
• Familiarity with CRM systems and basic technical support;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience with CRM systems;
• Finance/legal background;
• Understanding of how taxes work in the EU (Greece mainly).

Benefits:

• Fixed Schedule: Mon–Fri: 09:00-18:00 (GMT+3);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

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We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

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Internal job code:2GB