(native German) Customer Support Consultant (remote)

What you need to succeed in this role:

• Excellent German (C2/Native both spoken and written) level and English B2+/C1
• Basic understanding of Wi-Fi and Ethernet connectivity;
• Ability to troubleshoot common connectivity issues;
• Strong organizational skills with the ability to manage and prioritize multiple requests effectively;
• Attention to details
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience in customer or technical support role;

Benefits:

• Fixed schedule: Monday to Friday, 10 AM–6 PM, CET
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Work-life balance;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

Internal job code: 33J