Responsibilities:
- Analyze software asset management and software licensing processes.
- Gather and document requirements from business stakeholders.
- Support software compliance and optimization initiatives.
- Design and improve SAM-related workflows and reporting.
- Collaborate with ServiceNow architects and developers.
- Ensure alignment between business requirements and platform capabilities.
Requirements:
- 5+ years of Business Analysis experience.
- Strong experience with ServiceNow SAM.
- Knowledge of software licensing, compliance, and software asset lifecycle management.
- Experience with data analysis and process improvement.
- Fluent German (C1) and English.
- EU-based location.