Career Opportunities: AP Analyst - R2P (Japanese Speaker) (18210)

Requisition ID 18210 - Posted 

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The AP Analyst - Receive to Post (R2P) is responsible for processing accounts payable (AP) inquiries submitted by internal and external customers of the AP department. The AP Analyst works with business departments to resolve invoice and AP process concerns.

• Ensure timely and accurate processing of AP Helpdesk inquiries within the agreed upon service level agreement.
• Record inquiries and assign internally created tickets to the appropriate team member.
• Research inquiries. Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution and closure of tickets.
• Comply with Finance, AP and Supply Chain policies and procedures.
• Help research duplicate payments, investigate missing invoices, and maintain customer service.
• Liaise with business departments to solve invoice discrepancies.
• Process customer credit memos.
• Provide AP training to business departments, provide guidance and training to AP staff in case of knowledge transfers, new employees or procedure changes.
• Any adhoc task assigned by AP Team Lead

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