AR Analyst

iSupport Worldwide Philippines
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Join Our Team!We are looking for a detail-oriented and analytical Accounts Receivable (AR) Analyst to support invoice processing, payment coordination, customer account management, and collections-related activities. This role plays a key part in ensuring timely payments, maintaining accurate financial records, resolving customer inquiries, and supporting the overall accounts receivable process. The ideal candidate is highly organized, customer-focused, and capable of working effectively in a fast-paced environment.

What Is Your Mission?You will provide exceptional service to our partner brands by: • Preparing, compiling, and processing accounts receivable transactions using company systems • Investigating questionable items and resolving discrepancies in a timely manner • Scanning and maintaining invoices for electronic recordkeeping and archival • Sending invoices to customers through various channels, including email, mail, and fax • Coordinating with technicians, sales teams, and customers regarding invoice payments and cash receipts • Responding to customer inquiries and resolving billing or payment concerns • Processing customer payments and following established escalation procedures when necessary • Maintaining accurate customer account records and payment documentation • Supporting continuous improvement efforts to enhance billing and collection processes