Account Manager, SME & Growth

Attributes We Value: We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Requirements:

• Strong Hustle: You love sales, and are driven and resilient to achieve KPIs.
• Customer Engagement: Confident in directly engaging with customers to understand their needs and promote Airwallex solutions.
• Relationship Builder: Able to build meaningful, collaborative relationships with all people that you work with, both internally and externally.
• Communication Skills: Strong verbal and written communication in English and Vietnamese. Proficiency in Mandarin will be added advantage.
• Problem-Solving Abilities: Equipped with strong problem-solving skills, able to address and resolve customer issues effectively.
• Collaborative: Great team player who enjoys tackling the most difficult challenges with your colleagues.
• Tech-Savviness: Comfortable with using new software/tools to drive client activation and increase wallet share.
• Industry Experience: 1-2 years experience in account management, with proven track record of driving revenue growth within existing accounts. Exposure to start-up and fintech environments preferred.