Account Manager

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore and India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house. We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. This role will initially be fully remote with customer visits. What will you be doing? We are looking for an experienced and self-driven Account Manager to join our commercial team. The ideal candidate will be responsible for developing, managing and maintaining relationships with customers in the maritime sector. In this role you will: • Develop and maintain strong relationships with customers, ensuring consistent service delivery, customer retention and satisfaction • Work closely with other teams from the company and affiliate companies, to ensure seamless pre and post sales customer experience • Identify new business opportunities, actively participate in the planning and strategy execution on expanding the company's customer base • Maintain accurate records of sales activities and customer interactions in the company’s CRM system • Act as an ambassador for the company and its services, representing our brand in a positive and professional manner • Represent the company at industry events and conferences as required