Administrative Support- Student Assistant EFC TX Financial Aid EFC

Shared Duties and Professional Conduct: • Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact. • Provides team support to colleagues, fostering a collaborative and productive work environment. • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite. • Completes all required training and professional development sessions to enhance skills and knowledge. • Supports the mission, values, goals, and principles of the College. • Performs additional duties/responsibilities as assigned by the supervisor.

Key Responsibilities: • Answer phones, greet visitors, and provide general information or direct inquiries appropriately. • Manage incoming and outgoing mail and small package deliveries. • Perform data entry, maintain records, and update databases accurately. • Assist with filing, scanning, and organizing documents. • Schedule appointments, meetings, and manage calendars as needed. • Prepare and proofread correspondence, reports, presentations, and other documents. • Assist with office supply inventory and ordering. • Provide support for departmental events, workshops, or special projects. • Maintain confidentiality of sensitive information.

Key Responsibilities: • Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs. • Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments. • Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts. • Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction.

Key Responsibilities: • Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application. • Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies. • Manages small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance. • Responsible for operating certain specialized technical equipment or working proficiently in department-specific software (e.g., graphic design, database management, specific industry tools). • Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance.

Work Study ProgramKey Responsibilities: The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.