Administrative Support- Student Assistant WCE- EFC

Shared Duties and Professional Conduct: • Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact. • Provides team support to colleagues, fostering a collaborative and productive work environment. • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite. • Completes all required training and professional development sessions to enhance skills and knowledge. • Supports the mission, values, goals, and principles of the College. • Performs additional duties/responsibilities as assigned by the supervisor. Student Assistants are generally placed in one of the following roles:

Work Study ProgramKey Responsibilities: The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.

Key Responsibilities:: • Answer phones, greet visitors, and provide general information or direct inquiries appropriately. • Manage incoming and outgoing mail and small package deliveries. • Perform data entry, maintain records, and update databases accurately. • Assist with filing, scanning, and organizing documents. • Schedule appointments, meetings, and manage calendars as needed. • Prepare and proofread correspondence, reports, presentations, and other documents. • Assist with office supply inventory and ordering. • Provide support for departmental events, workshops, or special projects. • Maintain confidentiality of sensitive information. Example of Departments utilizing this Student Assistant: • Career Services • Advising and Counseling • Student Life • Library • Financial Aid • Student Support Services • Success Coaching • Food Pantry or Basic Needs Office

Key Responsibilities:: • Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs. • Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments. • Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts. • Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction. Example of Departments utilizing this Student Assistant role may include but limited to the following departments: • Math, Science, and Business Labs • Intercultural Network • Writing Center • Computer Science Lab • Learning Commons • Speech Lab • Fitness Center • Athletic department • Communication Department

Key Responsibilities:: Examples of responsibilities for this role may include: • Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application. • Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies. • Manages small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance. • Responsible for operating certain specialized technical equipment or working proficiently in department-specific software (e.g., graphic design, database management, specific industry tools). • Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance. Example of Departments utilizing this Student assistant: • Campus President’s Office • Campus Support Services • Computer Science & Information Technology • Major Specific (i.e., Aviation, Culinary Arts, Human Resources)