Career Opportunities: Administrator: Warranties (8259)

Requisition ID 8259 - Posted 

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Location: H.O. Tech Serv 

Reference Number: 8259  

Grading:

Job Purpose

We are seeking a structured and detail-oriented Administrator: Warranties to support the Product Support Department. This role is responsible for executing standardised warranty administration and general office administration activities, ensuring accurate processing, record-keeping, and communication across branches.

Key Responsibilities

Warranty Administration

• Administer warranty documentation for new machines
• Capture, check, and update warranty claims on the system
• Obtain authorisation for warranty claims
• Liaise with branches regarding claims, outcomes, and additional requirements
• Update systems with claim outcomes and distribute warranty information
• Maintain accurate warranty files and archives
• Administer factory campaigns, part recalls, and parts returns
• Escalate complex warranty queries to the manager

General Administration

• Answer telephone calls and take messages
• Perform filing, scanning, photocopying, faxing, and data capturing
• Type correspondence, emails, and letters
• Coordinate communication between stakeholders
• Maintain an organised and tidy workplace (5S principles)
• Assist with section-specific administrative tasks

Minimum Requirements

• Qualification: Grade 12 (Matric)

• Experience: 6 months – 1 year in administration or filing

• Experience in:

  • General office administration
  • Document management and filing systems

Key Skills & Competencies

• High attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to meet deadlines and work independently
• Good verbal and written communication
• Team player with a strong work ethic
• Comfortable working within structured procedures and systems

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

It is the responsibility of the employee to inform their line manager about their application for another position

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

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