Albanian Speaking Customer Service Specialist - Sofia, Fully Paid Relocation

Patrique Mercier Recruitment FR is seeking a dedicated Albanian Speaking Customer Service Specialist to join our team in Sofia. This position offers a fantastic opportunity with fully paid relocation to Sofia for the right candidate, eager to provide excellent customer support and contribute to our company’s success.

Responsibilities • Provide high-quality customer service to Albanian-speaking clients via phone, email, and chat platforms. • Assist customers with inquiries related to products, services, orders, and account management. • Resolve customer issues and complaints with professionalism and empathy. • Maintain accurate records of all customer interactions using the company CRM system. • Collaborate with other teams to ensure seamless service delivery and customer satisfaction. • Stay updated on company policies, product updates, and industry best practices. • Participate in ongoing training and development sessions to enhance skills and knowledge.