Amazon Specialist

Job Title: Amazon Account Manager Remote | Full-Time | 10:00 AM - 6:00 PM EST (Monday - Friday) We are looking for an experienced Amazon Virtual Assistant to manage the day-to-day operations of our Amazon Seller Central account. This role focuses on account health, listings, customer support, and growth-related initiatives. Responsibilities: Content Creation for New Listings • Create optimized titles, bullet points, descriptions, and backend search terms • Assist with A+ Content structure and copy • Ensure all content complies with Amazon policies

Listing Optimization • Optimize listings for SEO and conversion • Improve titles, bullets, and imagery based on performance data • Analyze sessions, conversion rates, and keyword performance

Listing Management • Monitor listings for unauthorized edits, suppressions, or missing content • Update titles, bullet points, descriptions, and backend keywords • Upload and manage A+ Content and Brand Store updates

Coupons & Promotions • Create and manage coupons, deals, and promotions • Monitor performance and report results • Coordinate promotions with internal campaigns

Creator Connections • Manage Amazon Creator / Influencer connections • Reach out to creators for product collaborations • Track creator content, performance, and approvals

Case Management • Open, manage, and follow up on Seller Central cases • Resolve listing issues, suppressed ASINs, policy warnings, and Brand Registry cases • Maintain a case log and ensure timely resolution

Customer Support • Respond to buyer messages • Handle returns, refunds, and A-to-Z claims • Monitor negative feedback and request removal when eligible

Account Health Overview • Monitor Account Health Dashboard daily • Track policy violations, performance metrics, and suppression risks • Proactively flag and escalate issues that may impact account standing