Assistant IT Manager | D365 Focused | Tai Po | Free Shuttle Bus
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Headquartered in Hong Kong, we are the top corporation in Asia for premium Health & Wellness supplements. Operating in multiple regional offices across the globe, we own a diverse portfolio of well-established brands, including Dr. Choice, Naturo Vita, and Tea Chateau. With over 1 million satisfied consumers, our product offerings are continually expanding, making waves in markets worldwide.
Role summary This role supports the manufacturing team by leading IT projects and improving processes with digital systems and automation. You will work with Microsoft Dynamics 365 Finance & Operations (D365 F&O), Microsoft Power Apps, and other tools to gather requirements, coordinate vendors and internal teams, and deliver solutions on time. You will also support testing, go-live, and post go-live improvements, while keeping stakeholders informed throughout each project.
What you'll do: Project delivery & governance • Lead manufacturing system and process improvement projects from planning to rollout.
• Manage stakeholders, scope, dependencies, timelines, and project communications.
• Provide regular updates on progress, risks, issues, and next steps to management.
• Prepare project documents and presentations for reviews and decision making.
Business analysis & solution design • Work with production and operations teams to understand current processes and improvement needs.
• Document requirements clearly (process flows, functional specs, user stories, and acceptance criteria).
• Translate business needs into workable solutions with internal IT and vendors (D365 F&O, Power Apps, and related platforms).
Build/support, testing & release • Support system changes, basic configuration updates, and data maintenance when needed.
• Plan and run UAT: prepare test cases, manage execution, track defects, and confirm fixes.
• Coordinate go-live activities, user communications, training readiness, and hypercare support.
• Monitor applications after go-live and drive continuous improvements with users and vendors.