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Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

Location:  Gurugram

Other locations:  Primary Location Only

Salary: Competitive

Date:  May 9, 2026

Job description

Requisition ID:  1709149

Requisition Id: 1709149

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Assistant Manager-Operations-HR-CBS - TAL - Learning - Gurgaon

Operations :

No Data Available

CBS - TAL - Learning :

At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP). 

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life. 

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your key responsibilities

Technical Excellence

• The opportunity EY is looking for (AM/ Manager/ SM) in L&D to support our L&D team. Your key responsibilities Learning Need assessment & creating calendars
• Assisting in Interacting with various stakeholders understanding the learning priorities for the year
• Interacting with learning SPOCs and collating requirements
• Assisting in providing solution to new requirements
• Creating yearly/ quarterly calendars L&D budgeting & planning
• Assisting in creating learning budget basis learning priorities and requirements Project manage learning initiatives/programs
• Work back with for deployment to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation of new courses on SuccessFactors (LMS)
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
• Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
• Create and publish dashboards
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding and post branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc. Stakeholder Management
• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escalate challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible Business Awareness:
• Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions Facilitator Management:
• Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs Participant Management:
• Identify right target audience for various learning programs
• Drive participation Facilitation:
• Emerge as a key facilitator for learning programs Vendor Management:
• Timely communicate new vendor requirements to the operations team
• Assist in first level screening of vendors and trainers- in case of external vendor-led programs
• Liaise with business for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuously

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Mechanical Engineering
• Bachelor of Technology in Computer Science
• Bachelor of Engineering in Electrical
• Bachelor of Science in Physics
• Bachelor of Science in Chemistry
• Bachelor of Arts in English Literature
• Bachelor of Commerce
• Bachelor of Business Administration
• Bachelor of Computer Applications

Experience

• learning
• Learning eperience 6
• Learning Experience 6+

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now