Associate - Payments and Digital Financial Services

ABOUT GENESIS In a world undergoing convulsive technological and political change, Genesis partners with key actors to deliver urgent, lasting impact in critical areas. Genesis, an impact firm founded, incorporated and headquartered in Africa, has worked in 46 African countries and more than 100 countries globally. Uniquely, Genesis is focused on the Young World – the arc of countries with young populations stretching across Africa, the Middle East, South Asia and parts of Southeast Asia.  By 2030 four in five children will be born in the Young World, making this region central to the future. With growing markets and young, productive populations, Young World countries have the most positive potential trajectory in the world. It is here that investments of all kinds will have the highest social and economic returns. Our job at Genesis is to help societies, governments and businesses across the Young World succeed at three fundamental historic transitions: • Reconfiguring economies: creating income for large, rapidly urbanising youth cohorts within a global economy undergoing profound changes • A human transition: a fundamental rethink of how societies, governments and markets can ensure the health and cognitive and social well-being of all those young people, including the most vulnerable • A just climate transition: both to decarbonise and to manage the human and economic impacts of a global crisis they did not cause

To do this work, we are building a new type of impact firm.   THE PAYMENT & DIGITAL FINANCIAL SERVICES (DFS) SERVICE LINE Across Africa, access to financial services is growing, but usage remains limited. While 55% of adults on the continent now own a transactional account, only 16% made a digital payment to a merchant. This gap reflects a deeper reality: financial inclusion is not achieved by access alone, but by enabling people and businesses to use payments in ways that are affordable, trusted, and embedded in daily life. This is the problem we exist to solve. We are building a borderless, real-time economy in emerging markets where every individual, business, and government is digitally enabled to participate and thrive. Therefore, we aspire to help ensure every citizen in the young world has access to a digital account and the real-time payment systems necessary to fully engage in the modern economy. To achieve this, our Payments & Digital Financial Services service line delivers end-to-end support across five integrated workstreams.  • Strategy: We develop market-aligned growth pathways and digital financial ecosystem roadmaps.  • Research workstream: we bring rigorous market insight to opportunity sizing, user needs, and product fit.  • Policy & Regulation workstream: Anchored in our dedicated DFS Policy Agency Services, we support central banks and regulators to shape enabling governance, frameworks, consumer protection regimes, and policies.  • Program Management: We help governments and operators design, implement, and optimise national payment systems and modernization programs.  • Impact Assessment: We work with donors and institutions to measure, learn, and communicate the social and economic outcomes of their investments.

Joining the service line means collaborating with colleagues in Financial Services, Digital Economy development, and beyond. No two assignments look alike: one week you may be modelling the economics of an instant-payments scheme; the next, translating complex regulatory reforms into compelling stories for investors, policymakers and the public. Whatever the challenge, you will be at the forefront of finding innovative, measurable solutions that move societies toward inclusive digital finance.