Associate Director, Customer Engagement

Akasa New York, United States of America
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  • Bachelor's Degree and/or relevant experience
  • 8+ years of experience leading software development projects. Ideal candidates have experience at scrappy, fast-moving startups as well as more established companies operating at scale.
  • Healthcare experience preferred
  • Expertise in technical implementations
  • Must have client-facing experience in an enterprise software and professional services or consulting environment
  • Project management experience that includes managing cross-functional teams, designing and executing timelines, and managing individuals across multiple project simultaneously
  • Strong written and verbal communication skills
  • Ability to identify options and suggest solutions to solve problems
  • Excellent organizational skills and the ability to conscientiously manage and follow up on multiple concurrent workstreams on tight deadlines
  • Proficiency with technical concepts and an ability to learn technical concepts quickly
  • Experience with JIRA, Confluence, and other project management tools
  • PMP Certification is a plus