Associate Manager

GMR Group Maharashtra, India

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Associate Manager - AOCC

Date: 12 Aug 2026

Location: Nagpur, Nagpur (NA01C001), IN

Company: GMR Group

JOB PURPOSE

To ensure & monitor the allocation of Airport resources at GNIAL to achieve efficient operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART

Duty Manager : AOCC

Associate Manager : AOCC

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators Responsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties.

No. of complaints.
On Time Performance of flights

To ensure correct and updated information display /announcement of flight status / Flight Information Display System (FIDS) / website for internal and external stakeholders / visitors / passengers during his/her shift duties.

No. of observations / feedback
No. of steps initiated to overcome/improve

Responsible for timely notification of any Emergencies at the airport as per laid down Airport Emergency Plan (AEP), Bomb Threat Contingency Plan (BTCP), Fire Strategy Plan and Aircraft Hijack Plan during the shift duties.

No. of Complaint/ observations reported
No of non-compliance

EXTERNAL INTERACTIONS

Govt. agencies (CISF/ATC): Coordination for operational requirements.
Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements.

INTERNAL INTERACTIONS

Department Head, subordinates, peers outside the department.

FINANCIAL DIMENSIONS

Not Applicable

OTHER DIMENSIONS

To manage a team of 7 staff or more in shifts
Interaction with internal and external stakeholders.

EDUCATION QUALIFICATIONS

Graduate / Post Graduate from reputed university
Proficient in MS Office especially in Excel, Word and Power point etc.
Proficient in using different software

RELEVANT EXPERIENCE

Minimum 8 years of aviation experience in Operations

COMPETENCIES

Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence
WORKING AT GMR
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