5+ years of direct experience in B2B debt collection, commercial recovery management, or credit risk operations within fintech, SaaS, or commercial banking.
Solid understanding of bad-debt provisioning, credit risk dynamics, and debt collection compliance frameworks.
Effective communication and negotiation skills.
High proficiency in English, both written and verbal.
Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment.
A results-oriented mindset with strong attention to detail and consistent follow-through.
Be comfortable with complex data and analytics to draw meaningful insights.