Aurora Peak Brands - Operations Coordinator

Ready to take ownership of global production and keep operations running smoothly? $2,000–$2,500/month | Full-time | CET | Fully Remote Hi there! We’re Aurora Peak Brands, a global team of 90+ professionals from 19 countries, building and scaling consumer brands that people genuinely love. We’re a global team of 90+ professionals from 19 countries, building and scaling consumer brands that people genuinely love. Our mission is simple. We want to create brands that leave a mark. We attract customers through strong marketing, deliver high-quality physical products, and earn long-term loyalty through reliable service and thoughtful execution. We work across a portfolio of consumer products, including custom-designed items like floats and molds, managing everything from design and sales to manufacturing and logistics with partners across China and other regions. At the core of how we work are honesty, long-term thinking, and a strong belief in investing in great people. We value transparency, creativity, and global collaboration, and we’re building a team that thrives in that environment. We’re looking for a detail-oriented and proactive Operations Coordinator / Engineer to oversee the full lifecycle of custom product manufacturing projects - from client inquiry to final delivery. You’ll be the key connector between sales, design, clients, and factory teams, ensuring every project runs smoothly, meets quality standards, and supports efficiency and profitability goals. In this role, you will: 🔹 Oversee the full lifecycle of custom manufacturing orders from initiation to delivery 🔹 Coordinate daily with factory teams to ensure production accuracy, on-time delivery, and quality standards 🔹 Review samples, pre-production materials, and testing results before mass production 🔹 Manage logistics, delivery timelines, and payment coordination with internal and external partners 🔹 Troubleshoot production issues and ensure smooth resolution across stakeholders 🔹 Act as the main point of contact between clients, factory partners, and internal teams 🔹 Collaborate with sales and customer success teams on complex or high-value projects 🔹 Work with design teams to validate files, materials, and production feasibility 🔹 Support early-stage project assessments including cost and production constraints 🔹 Conduct cost analysis and negotiate with manufacturers to achieve target gross profit margins 🔹 Ensure pricing aligns with both company financial goals and client expectations 🔹 Maintain strict quality control across all production stages 🔹 Identify opportunities to improve processes, reduce costs, and increase efficiency

🕒 This is a full-time, fully remote role - CET hours required.