Bilingual Healthcare Sales & Appointment Setter

Job Title: Bilingual Healthcare Sales & Appointment Setter  Position: Part-Time (with potential to transition to Full-Time) Work Hours: Tentatively within 8:00 AM – 5:00 PM Eastern Time (Final schedule to be confirmed) Work Days: Monday to Friday Salary: $6–$7 per hour (depending on experience) Workplace: Remote Preferred Candidate Location:  Anywhere in Latin America

About the RoleOur client is a U.S.-based cash-pay pelvic floor physical therapy practice dedicated to helping patients improve their quality of life through compassionate, specialized care. As a growing solo practice, the owner is seeking a highly organized, empathetic, and sales-oriented Bilingual Healthcare Sales & Appointment Setter to become the first point of contact for prospective patients and referral partners.

This role is ideal for someone who is comfortable discussing sensitive health concerns, enjoys building relationships, and can confidently convert patient inquiries into scheduled appointments. The Virtual Assistant will also support referral partner outreach, appointment coordination, and administrative tasks while helping maintain a consistent online presence through basic social media support.

The client is initially hiring for a part-time position (approximately 4–5 hours per day) but is open to transitioning the role into full-time as the practice continues to grow.

ResponsibilitiesPatient Communication & Appointment Conversion• Answer incoming patient calls with empathy and professionalism. • Screen prospective patients and provide general information about pelvic floor therapy. • Convert qualified inquiries into scheduled consultations. • Handle appointment scheduling, confirmations, rescheduling, and cancellation management. • Fill last-minute cancellations to help maximize the provider's schedule.

Referral Partner Outreach & Business Development• Follow up with referral partners previously met by the client. • Schedule networking meetings with new referral sources, including physicians and other healthcare providers. • Conduct light lead generation to identify potential referral partners within the community. • Maintain and update referral tracking records. • Assist with follow-up communication to help strengthen referral relationships.

Social Media Support (Nice to Have)• Create educational social media graphics using topics and ideas provided by the client. • Schedule and publish approximately two posts per week. • Maintain consistency across social media platforms.