Bilingual Medical Virtual Assistant (Spanish - English) | Primary Care

Job Opportunity: Medical Virtual Assistant (Spanish - English Bilingual) | Primary Care Job Code: [M-PPC-R] Position Type: Full-Time (40 hours/week) Work Schedule: Monday to Friday Work Time: 8:00 AM – 5:00 PM CDT Salary: $6 – $8 / hour (based on experience) Workplace: Remote Preferred Candidate Location: [Philippines & Latin America]

About the CompanyWe are a private medical practice focused on helping patients achieve optimal health and wellness through a proactive, lifestyle-centered approach. Our services include adult primary care, weight management, and lifestyle medicine.

Primary RoleThe Medical Virtual Assistant will serve as a front-line representative of the practice, functioning primarily as a Medical Receptionist / Medical Administrative Assistant. This role supports daily front office operations, patient communication, and coordination with healthcare providers.

Key Responsibilities• Appointment scheduling and patient communication • Insurance verification and claims processing • Referral coordination • Patient records management • Coordination with providers and healthcare partners • Handling patient inquiries via phone, email, and messaging platforms • Incoming fax management • Email and text management, including sorting, responding,  • Prioritizing Billing-related administrative support • Serving as provider and patient care coordinator • Support for remote patient monitoring activities

This is not a sales role. The position requires strong customer service and patient engagement skills focused on scheduling, coordination, and patient support.