Billing Specialist

About XR Extreme Reach  Extreme Reach provides a Connectivity Suite for the ad industry, combining collaboration tools, digital asset management, a global distribution network and powerful analytics to provide smarter, more collaborative advertising workflows bringing the marketing and production processes together from idea to delivery for greater visibility, productivity, insight, and performance.  Brands, agencies, production, and post-production teams use Extreme Reach to create great content together, manage their assets and leverage its world-class network of over 79,000 media destinations in 141 countries, to share their message with the world.  Today over 100,000 businesses use Extreme Reach to reach billions of customers globally. We're a fast-moving team of passionate subject-matter experts located across 37 offices, speaking 45 languages, and on a mission to connect the world's media 

Role Summary  The Accounts Receivable (AR) Billing Specialist is responsible for managing accounts receivable billing activities by ensuring accurate, timely invoice processing, maintaining data quality, and assisting with operational and financial controls. 

Key Responsibilities

1. Accounts Receivable Operations  • Prepare and issue invoices in line with contractual terms 

• Review billing data for accuracy and completeness 

• Support dispute handling by providing invoice details and corrections, issuing credit notes  

• Assist with reconciliations between billing systems and AR ledgers 

  2. Process Improvement, Standardization & Governance  • Identifying opportunities to streamline processes, reduce errors, and enhance quality. 

• Ensure compliance with company policies and audit requirements 

• Maintain proper documentation of processes and updates 

  3. System Enhancements & Project Participation  • Act as a contributor in finance system projects involving AR (e.g. system upgrades, workflow enhancements, automation). 

• Support the rollout, testing, and stabilization of new tools, technologies, and processes impacting AR. 

  4. Cross-Functional Collaboration & Stakeholder Engagement  • Collaborate with AR, Finance, Sales, and Operations teams to resolve billing issues 

• Partner with O2C Leadership to enhance AR performance in each market. 

• Respond to internal and external billing-related queries in a timely manner 

• Escalate complex issues to senior team members when required 

  5. Month-End Close & Compliance  • Support month-end activities (billing cut-off, accruals, reconciliations) 

• Ensure invoices are issued within defined timelines 

  6. Teamwork & Culture Expectations  • Work proactively, collaboratively, and constructively with colleagues and customers at all levels. 

• Demonstrate strong team membership behaviors: integrity, respect, accountability, and effective communication. 

• Resolve issues using sound judgment; escalate appropriately and timely. 

• Share knowledge openly and support a positive and respectful workplace culture. 

• Maintain clear and timely communication regarding availability, leave, schedule changes, and any circumstances that may impact service delivery or business commitments. 

• Communicate clearly and effectively at all levels