Title:  Breast Imaging Specialist

Title: Breast Imaging Specialist  

Location: Upper East Side  

Org Unit: East Side 425 E 61st 

Work Days:  

Weekly Hours: 35.00 

Exemption Status: Non-Exempt

Salary Range: $34.51 - $40.44  

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices 

Position Summary

Under supervision, the Breast Imaging Specialist provides follow-up for the Women's Imaging practice for all recall examinations and breast biopsy procedures. Schedules breast biopsy procedures and recall patient appointments. This position provides information to patients in a professional, accurate, caring, and sensitive manner. Tracks priors comparison addendums.  Assists with preparation of all necessary credentialing records, follow-up records and medical audit for annual mammography inspection. Accurately tracks and enters all data into recall spreadsheet, Epic Breast Care Summary and Epic Breast Imaging dashboard. 

Job Responsibilities

• Responsible for accurately tracking all Women’s Imaging patients that require recall examinations and breast biopsy procedures. Maintains current knowledge of mammography, breast ultrasound, biopsy procedures and practice protocols.
• Serves as the main point of contact for all recall breast imaging exams and breast biopsy procedures. Explains procedures and schedules all patients recommended for breast biopsies via Epic.
• Contacts referring physicians, as needed, for prescriptions and to confirm receipt of patient results. Ensures that all required medical information and paperwork is completed prior to procedures.
• Contacts and schedules a large volume of patients for recall examinations. Maintains and distributes a rolling recall spreadsheet that is submitted to leadership staff on a weekly basis.
• Accurately tracks and enters all data into Epic Breast Care Summary and Epic Breast Imaging dashboard.
• Provides information to patients in a professional, caring, and sensitive manner regarding what to expect before, during and after procedures. Ensure the highest standards of customer service is provided to our Women’s Imaging patients.
• Works independently and in collaboration with breast radiologists and the breast consult team to ensure all patient inquiries are addressed.
• Performs a thorough examination of the Women’s Imaging schedule through clinical and priors review. Ensures recall, Bi-Rads 3 and biopsy procedures are scheduled correctly.
• Accurate and detailed reporting is made to ensure timely communication. Tracks the timely completion of priors comparison addendums by breast radiologists.
• Reviews and sends lay letters to all Women’s Imaging patients.
• Assists patients with obtaining prior Women’s Imaging reports and images performed at outside facilities. Uploads images into Ambra and notifies the medical records team to push images into PACS.
• Ensures FDA regulations are met within a timely manner - Unresolved Letter issues (30-day requirement) and Missing Pathology (impacts MQSA Inspection).
• Maintains up to date knowledge of CPT/ICD-10 codes and provides CPT/ICD-10 codes to patients and referring physicians' offices, as needed. Answers basic insurance questions related to mammography.
• Routes complex insurance questions to our Insurance and Financial Clearance team.
• Assists with preparation of all necessary credentialing records, follow-up records and medical audit for our annual Mammography Quality Standards Act (MQSA) inspection.
• Extrapolates data regarding breast biopsy and recall patients as requested by the breast radiologists and leadership team.
• Maintains confidentiality of patient files in accordance with HIPAA requirements.
• Complies with Weill Cornell Office of Billing Compliance for billing and research billing compliance audits, etc.
• Performs other job duties as required.

Education

• High School Diploma

Experience

Minimum Requirements:

• High School Diploma
• At least 2-3 years’ experience with patient contact/clinical care.

Highly Desired Requirements:

• BA/BS Degree or related work experience in lieu of Degree.

• Knowledge of mammography procedures and breast imaging guidelines preferred.

Knowledge, Skills and Abilities

• Demonstrated ability to work both independently and with a team.
• Demonstrated ability to explain sensitive topics to a variety of patient demographic groups.
• Demonstrated ability to be detail-oriented and organized.
• Must be able to interact with radiologists and referring physicians.
• Must be articulate, mature, caring, and sensitive.
• Demonstrated proficiency with Microsoft Office Suite and comfortable learning new computer software.

Licenses and Certifications

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. 

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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