Career Opportunities: Manager Global Business Communications (14613)

Requisition ID 14613 - Posted  - 29500 (1101) - United States - HR & Communications

  Job Description Print Preview

Apply Save Job Email Job to Friend Return to List

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio.  We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success.  Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. 
 

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. 

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.  

Be Connected. Be Valued. Be You.  
 

We hope you’ll consider joining our team. 

The Manager, Global Business Communications is a strategic leader responsible for translating business priorities into clear, compelling communications that drive associate understanding, engagement, and alignment. Reporting to the Senior Manager, Corporate Communications & Employer Brand, this role provides communications counsel to leaders across the company, leads a team of Business Communications Managers, and ensures consistent messaging that advances organizational priorities and business objectives.

Essential Duties and Responsibilities:

• Serve as a strategic partner to the business translating strategy and business priorities into clear, compelling messages that inform and inspire associates.

• Lead, develop, and coach a team of Business Communications Managers, fostering strategic thinking, strong business partnership, and communications excellence across the function.

• Drive the development and governance of enterprise and functional message frameworks that ensure communications are consistent, aligned to business priorities, and reinforce organizational goals.

• Oversee companywide business communications, including executive and financial communications, leadership content, and the strategic optimization of content across channels.

• Lead crisis and issues communications, providing decisive counsel and clear, timely messaging that safeguards the organization’s reputation.

• Lead alignment between internal and external communications to deliver a unified corporate voice across associate and external channels.

• Lead communications strategy for associate content on company social media channels. Create content pipeline and drive the team to execute.

• Establish and monitor communication metrics to evaluate effectiveness, provide insights to leadership, and inform continuous improvement in partnership with the Channel and Operations team.

• Establish performance expectations and accountability for Business Communications Managers in the areas of:

• Strategic business partnership and communications counsel

• Proactive application of audience insights and communications best practices

• Message architecture, key message development, and governance

• Measurement and continuous improvement of communications effectiveness

• Partner with international sites to ensure communications are globally aligned while enabling appropriate regional relevance and market-specific needs.

• Develop and manage content development vendors in support of communications efforts.

• Build and maintain relationships with key stakeholders to facilitate effective communication and engagement

Leadership Responsibilities  

• Partner with leadership and across peer managers to:

• Align and engage team to company vision, values and EVP/CVP

• Coach and develop associates and hold them accountable to goals and expectations, relative to their roles

• Inform future talent needs and develop plans to meet the needs of a changing landscape.

• Ensure respective strategies and initiatives are holistic and/or complementary, prioritized, make the best use of the team’s available resources, and position us for maximum outcomes

• Share insights, key messaging, and strategic decisions

• Identify and support operational and process improvements

• Build organizational capability by developing talent pipelines, succession plans, and leadership readiness within the communications function.

• As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.

Approximate # of direct reports: 4 

Approximate Travel required: up to 5%  

Competencies: The following competencies are critical to success in this role: collaboration, managing complexity, planning and aligning, influence, enabling change, and developing talent. 

Education and Work Experience Requirements: 

• A four-year college degree is preferred, with emphasis on communications, marketing, advertising or business management.

• 10+ years of experience as a major contributor in a functional area with leadership experience included

• Excellent judgment and ability to plan and align to vision. Proven ability to identify, evaluate, and rank business opportunities to maximize communications’ impact.

• Expertise in corporate communications, including content and channel strategy. Up-to-date, holistic knowledge of communications best practices.

• Advanced problem-solving abilities and abilities to design procedures to enhance operations.

• Strong writing and presentation skills with strong command of influence and active listening competencies. Ability to interface and effectively engage with senior management.

• Ability to organize and handle multiple projects through varying stages of development and approval, both independently and through the work of associates and agency partners.

Working conditions and/or Physical Requirements:

• Working conditions associated with normal office environment.
• Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).
• Ability to effectively communicate in both small and large groups and settings.
• Ability to traverse between multiple locations in Ohio and Pennsylvania as needed.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.  
 

To apply: 

1. Click ‘Apply Now’ to the role of interest, upload your resume and complete the application.

2. Those that match our qualifications will be contacted to schedule a phone interview. 
 

Congratulations on taking the first step to Be Connected. Be Valued. Be You. 

Swagelok is proud to be an Equal Opportunity Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law. 

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law.  

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.  

#LI-LK1

#LI-Hyrid

Apply Save Job Email Job to Friend Return to List

Email this job to a friend





The job has been sent to

Please provide the information below Job title: *Your friend’s email address: Message:
*Confirm you are not a robot:

Send Cancel