Business Development Manager (A2P SMS & VoIP)

The Business Development Manager is responsible for driving the company’s growth strategy in the A2P SMS and VoIP markets. The core focus is to build and scale strategic partnerships with international mobile network operators (MNOs), aggregators, CPaaS platforms, and OTTs. This role requires strategic thinking, a deep understanding of the global messaging and voice ecosystem, and the ability to influence both commercial and product direction within the company.

Responsibilities • Develop and execute go-to-market strategies for A2P SMS and VoIP termination across global markets • Identify and pursue new business opportunities with MNOs, MVNOs, SMS hubs, CPaaS providers, and major OTT players • Own the full sales cycle — from lead generation to negotiation and contract closure • Strategically expand presence in high-value regions through routing relationships • Build and present detailed business cases for new client partnerships, including projected traffic volumes, revenue forecasts, and margin analysis • Take full ownership of business case execution, ensuring agreed KPIs and commercial outcomes are tracked and achieved • Monitor market trends, pricing, regulations, and messaging policies across countries and operators • Evaluate and optimize delivery routes, including direct-to-carrier, hybrid, and fallback routing models • Represent the company at global industry events • Provide feedback to product and operations teams to enhance competitiveness and client satisfaction • Work cross-functionally with legal, finance, and technical teams to support and execute deals