CRM & Email Marketing Specialist

Mailchimp, Attiki, Greece
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Peak Awards 2018: 15 Awards

Google Export Guru Award 2017

Stelios HajiIoannou Young Entrepreneurship Award 2017

Google “Ready to Rock” Award 2016

Our Principles

At Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.

Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time & resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.

We Hire for Attitude and train for Skill

As a CRM & Email Marketing Specialist you will:

  • Oversee the full lifecycle of email campaigns, from strategic planning and automation workflows to final deployment and technical troubleshooting

  • Develop audience segmentation models based on behavioral data, predictive buying patterns, and lifecycle stages to deliver high-personalized content

  • Take full ownership of email KPIs and translate them into actionable insights to pivot strategies and maximize ROI

  • Be responsible for strategic copywriting and creating visual assets (graphics/layouts) to ensure high-impact storytelling and brand consistency

  • Design and manage an A/B and multivariate testing roadmap, constantly challenging the status quo to improve deliverability, engagement, and revenue

  • Act as the primary bridge between the customer’s marketing teams and developers to ensure brand consistency, seasonal relevance, and seamless technical integrations

  • Proactively identify untapped customer journey opportunities to drive traffic and scale revenue through automation and retention tactics

  • Serve as the internal subject matter expert on CRM trends, privacy regulations (GDPR), and emerging email marketing technologies

What you will bring:

  • Bachelor's Degree In Marketing, Graphic Design, or a related field
  • At least 2 years of hands-on experience in Email Marketing or CRM, preferably in a fast-paced agency or high-growth e-commerce environment
  • Proficiency in enterprise-level Email Marketing Providers (ContactPigeon, Mailchimp, HubSpot, Klaviyo, Salesforce Marketing Cloud etc) and a strong understanding of email deliverability protocols
  • A proven track record of using advanced analytics tools and performance reporting
  • Experience in creating high-performing creatives with design tools (e.g. Adobe Creative Suite, Canva)
  • Excellent conversion-oriented copywriting skills in both Greek and English
  • Ability to manage stakeholder expectations, and lead projects from conception to completion with minimal oversight

Benefits

  • Competitive salary
  • Hybrid working model
  • Private Medical and Life Insurance
  • Inspiring and challenging projects
  • Growth opportunities
  • Extensive education
  • Central offices
  • Bonus opportunities
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