CRM Coordinator

We are looking for an energetic, passionate and enthusiastic Co-ordinator. You will support the Head of CRM in delivering promotional campaigns and marketing activity for all player groups across multiple touchpoints for our brands.

What your role would look like: • Working with the Head of CRM to plan, organize, execute and analyze promotional and lifecycle campaigns to the current customer database across all sites. • Work with the CRM team to implement the promotional strategy, ensuring campaigns are within budget ensuring a positive return on investment • Work alongside the rest of the CRM team in planning and managing content on all aspects of the product through CMS tools • Work alongside multiple stakeholders across various locations to ensure requirements are met across campaigns and player groups • Assisting the Head of CRM in analysing and reporting on KPI’s with full campaign analysis for each promotion enabling the business to understand the effectiveness of the activity • Regular reviews of competitor promotions and best practice