CRM Specialist

Since 2012, our client has been developing a scalable SaaS platform and a range of digital products, establishing itself as a reliable partner in the global iGaming industry. The company specializes in turnkey and white-label solutions for iGaming operators, integrating leading gaming providers, payment systems, and operational tools into a unified ecosystem. With over 400 professionals across Central and Eastern Europe, the company continues to expand its international presence and deliver innovative solutions to operators worldwide. About the Role We are looking for a detail-oriented CRM Manager to support the Sales Operations team by maintaining CRM systems, improving data quality, and building automations that enhance the efficiency of the sales process. This role is ideal for someone who enjoys working with systems, data, and process optimization. Responsibilities• Maintain CRM data quality through regular audits and database management • Build and optimize CRM automations, workflows, triggers, and routing rules • Configure lead assignment logic and sales pipeline structures • Manage CRM imports, exports, data migrations, and system updates • Create reports, dashboards, and KPI tracking tools • Support integrations between CRM, marketing platforms, and communication tools • Collaborate with Sales and Business Units to improve operational efficiency • Document processes and provide day-to-day CRM support