Career Opportunities: CHIEF MANAGER -RECEIVABLE PASSENGER VEHICLE LOANS (77422)

Requisition ID 77422 - Posted 

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Job Purpose/Position Summary

"•Understand and deploy the organization strategies issued by Circle Head, as per management directives
•Responsible for meeting target collections and recoveries
•Ensuring productivity on a continual mode
•Ensuring recoveries with minimum delinquency
•Ensuring portfolio quality in line with organizational objectives
•To monitor, measure and restrict forward flow of contracts
•To ensure contract allocation completion within 10 days of 1st month of every Quarter
•Ensuring timely repossession, efficient disposal mechanism, stockyard management
•Providing inputs to Circle Head, Head office on business, basis collection comforts on profiles, models, geographies etc.
•To be abreast with competition practices
•To visit all branches in the circle atleast once a month"

Job Responsibilities

"1.Strategy formulation and implementation:
•To achieve goals set by organization in terms of collection efficiency, provision reversals, etc
•To keep the team motivated at all times
•To develop liaison with alternative channels – Authorities, Influential Personalities, Prominent Lawyers etc.  so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department , in line with company’s rules and regulations
•Maintain an effective review mechanism to monitor results
•Educating ACM’s on appropriate contract allocation practices and ensuring the adherence of the same whenever allocations required in the regions
•Ensuring and leveraging productivity of collections department employees right from inception
2.Budget & Profitability:
•To monitor , drive and review the field force towards achieving the budgeted recovery
•Ensure effective recovery of debt and NPA management
•Drive Profitability & Ensure Portfolio Quality Maintenance
•Timely repossession to ensure minimal disposal losses, as per management norms
3.Product & Process related:
•To understand reports and review team basis of reports and data
•Identifying factors which can improve collection output
•Identify non-performers and report to Circle Head
•Devise and develop process & procedures aimed at reducing cost of collections
•Co-create service standards in collaboration with other departments
•Ensure audit compliance and rating parameters are met
4.HR & People management:
•Provide guidance to teams to maintain an environment that encourages participation, teamwork 
•Provide training support and content for functional and behavioural training of vertical field executives and managers for their development and retention
•Improving engagement of department
•To co-ordinate with the Accounts, Legal, Operations, H.R. and all other Functions for inputs and related functional support
5.Customer related:
•Addressing customer concerns, pertaining to collections"

Skills

Education

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