Career Opportunities: Events Sales Manager, Weddings (Hotel Jen Tanglin Singapore) (174964)

Requisition ID 174964 - Posted  - Singapore - JEN Singapore Tanglin by Shangri-La - Sales - Permanent

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We are looking for a passionate and commercially driven Events Sales Manager (Weddings) to join our Sales & Marketing team. Reporting to the Director of Events Management, this role will take ownership of the hotel’s wedding business—from enquiry to execution—while maximising revenue and delivering memorable wedding experiences for our couples.

If you thrive in a fast‑paced hospitality environment, love weddings, and have a flair for relationship‑building and sales, we’d love to hear from you.

Key Responsibilities

Sales & Revenue

• Manage all wedding enquiries and leads in line with brand and corporate standards
• Prepare and negotiate wedding proposals and contracts
• Conduct site inspections and wedding sales presentations
• Drive upselling and cross‑selling opportunities, including sister‑hotel honeymoon offers
• Achieve individual catering revenue targets and support overall wedding revenue goals
• Analyse market trends and competitor offerings to identify new opportunities

Marketing & Business Development

• Support the development of wedding packages and promotional strategies
• Assist in revenue forecasting for the wedding segment
• Organise and support bridal fairs and wedding promotional events
• Build and maintain a strong wedding client database to drive repeat and referral business

Planning & Coordination

• Provide professional advice on menus, venues, and event flow
• Coordinate tastings, floor plans, audio‑visual, décor, and entertainment requirements
• Liaise closely with internal teams (F&B, Kitchen, Banquet, Operations) and external vendors
• Conduct thorough event handovers and support on the wedding day

Administration & Systems

• Maintain accurate sales and event data in Delphi
• Ensure timely responses to enquiries via Meeting Broker and related systems
• Prepare and issue Banquet Event Orders (BEOs), both internal and external

Service Excellence & Communication

• Deliver seamless, personalised service throughout the entire wedding journey
• Proactively collect post‑event feedback and support Medallia/EPM performance
• Build strong working relationships across departments and with clients

What We’re Looking For

• Proven experience in wedding sales, events sales, or banquet sales within hospitality
• Strong negotiation, organisational, and presentation skills
• Customer‑centric mindset with a passion for creating exceptional experiences
• Ability to work independently and manage multiple events simultaneously
• Familiarity with Delphi or similar sales/event management systems preferred

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