Career Opportunities: MANAGER -LEASING BUSINESS (76703)

Requisition ID 76703 - Posted 

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Job Purpose/Position Summary

Retain & grow customer relationships for a greater share of wallet while ensuring outstanding customer experience

Job Responsibilities

• Gath• Develop a solid and trusting relationship between major key clients and company
• Co-ordinate for pre-sales and post-sales processes and follow-ups
• Ensure  high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet
• Acquire a thorough understanding of key customer needs and requirements
• Expand relationships with existing customers by continuously proposing innovative solutions to meet & exceed expectations 
• Ensure delivery of optimal products and services in a timely manner
• Serve as the link of communication between customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Create continuous customer engagement programs to ensure top-of-mind recall for MMFSL product suite
• Prepare regular reports, MIS of progress and forecasts for all stakeholders using key account metrics
 

Skills

Education

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