Career Opportunities: Senior Manager, Base Maintenance Operations & Workshop (23000)

Requisition ID 23000 - Posted  - Kuala Lumpur International Airport - ES - Maintenance Operations (Base) - ES - Operations

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Position Title

Senior Manager, Base Maintenance Operations & Workshop

Reporting To

Head, Maintenance Engineering / Head Operation

Position Summary

To lead the Base Maintenance & Workshop Department, comprising Hangar Production (Aircraft Hangar Checks / Aircraft Structure Repair, Paint & Workshop), ensuring all aircraft, components, tools and equipment maintenance are delivered safely, in compliance with regulatory and company requirements, and in a cost-effective and timely manner.

Accountable to drive a planning-led operation with strong execution discipline, ensuring aircraft checks are delivered against planned turnaround time (TAT) with optimal productivity, efficiency and utilisation of manhours.

Responsible for end-to-end base maintenance performance from pre-planning, execution, recovery management up to aircraft release (BMR), including workshop readiness to support operations.

Key Accountabilities

• Establish and maintain an effective organisational structure, including clear roles, responsibilities and accountability across Maintenance Operations Base department.
• Develop and direct short- and long-term operational plans to achieve on-time aircraft maintenance check delivery and ensure workshop support readiness.
• Ensure alignment between operational demand and execution capability, including optimisation of resource deployment.
• Accountable for the satisfactory completion and certification of all maintenance work in accordance with approved work specifications, Work Orders and MOE procedures.
• Enforce adherence to planned work scope and minimise last-minute changes or unplanned work that impact turnaround time and operational stability.
• Ensure availability of sufficient competent personnel to plan, perform, supervise, inspect and certify maintenance work.
• Drive competency development of supervisory roles (Manager, Project Manager, Foreman, LEO, Lead Technician) to strengthen control of aircraft production lines in safety, quality, productivity and manpower utilisation.
• Lead and enforce full compliance with organisational procedures, safety policies, and human factors standards, ensuring robust operational discipline and clear accountability across all Base Maintenance activities.
• Drive daily and weekly operational performance through structured tracking of manhours, productivity, efficiency and utilisation (PEU), ensuring alignment between planned and actual performance.
• Lead recovery actions for any deviation from planned TAT, including cross-functional coordination with CAMO, Supply Chain, Engineering and Quality.
• Strengthen cross-functional collaboration with Operations Planning, Supply Chain, Technical Services and Quality to ensure seamless end-to-end maintenance delivery.
• Drive continuous improvement initiatives to enhance turnaround time, reduce operational inefficiencies and improve overall performance

Qualifications / Areas of Experience

• Degree with comprehensive knowledge of aircraft and component maintenance management, with a minimum of 7 years’ experience in a managerial role
• Holder of Aircraft Maintenance Licence acceptable to CAAM with a minimum of 5 years’ experience as a Licensed Aircraft Engineer (LAE)
• Minimum of 10 years working experience in Aviation Industry

Areas of Experience

Proven experience in managing base maintenance operations with direct accountability for aircraft check delivery, turnaround time and manpower performance

Personality Traits

• Strong leadership with the ability to mobilise and drive workforce performance

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