Career Opportunities: Data Coordinator (Supporter Relations) (43675)

Requisition ID 43675 - Posted  - Growth and Innovation - Engagement and Philanthropy - MCRI-Parkville - Australia - VIC - Job Function (1)

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Role Type: Full time ongoing role
Salary: $70,310 - $79,681 per annum plus superannuation

We’re looking for a detail-oriented, collaborative and proactive professional to support our Engagement and Philanthropy team. In this role, you’ll help deliver thoughtful communications, maintain accurate supporter data, and contribute to campaigns that strengthen relationships with our valued donors — all supporting vital child health research.

About the Role

You’ll play a key part in ensuring every supporter interaction reflects care, appreciation and professionalism. From building donor communications and managing CRM data to responding to enquiries and supporting event communications, your work will help create seamless and engaging experiences for our supporters.

Working closely with the team, you’ll help maintain efficient systems, deliver high-quality communications, and support fundraising initiatives that make a real difference.

 

 

What you’ll do  

 

• Maintain and manage supporter data, including list generation, data uploads and basic reporting

• Respond to enquiries from donors and colleagues via shared inboxes and phone

• Support donors to make a gift over the phone or via the website

• Build and deliver engaging donor communications (newsletters, appeals) through our EDM platform

• Design visually appealing email banners using Canva in line with brand guidelines

• Track and progress approval processes to ensure accurate and timely communications

• Assist with simple reporting to help the team understand how communications are performing and identifying individuals for follow up

• Provide flexible support across the Supporter Relations team, contributing to day-to-day tasks and team priorities

 

 

What you’ll bring

 

• Relevant qualification or equivalent experience (e.g. data, fundraising, customer service, marketing or communications)
• Strong customer service skills with experience managing email and phone enquiries
• A collaborative mindset and ability to build positive working relationships
• High attention to detail, particularly in data entry and communications
• Excellent time management skills and ability to juggle multiple priorities
• Familiarity with Canva or similar design tools
• Experience using CRM systems (e.g. Blackbaud Raiser’s Edge or similar) and EDM/email marketing platforms (e.g. Constant Contact, Vision6, Mailchimp, Campaign Monitor, Salesforce Marketing Cloud, HubSpot) is highly regarded

Please view the position description here.

Any questions? Reach out to Kirby Lucas at kirby.lucas@mcri.edu.au**.**

What you’ll enjoy

 

• Access a range of salary packaging options covering entertainment, novated leases, and more
• Enjoy a variety of flexible work arrangements
• Make a meaningful impact by supporting life-changing child health research
• Be part of a purpose-driven, values-led organisation
• Work in a collaborative and supportive team environment
• Gain hands on experience across communications, data and fundraising
• Build strong stakeholder engagement and customer service skills
• Develop technical expertise in CRM systems and EDM platforms
• Opportunity to contribute ideas and improve processes

 

Who we are

Murdoch Children’s Research Institute envisions a transformative future for child health. Our institute is a hub of impactful scientific breakthroughs, particularly in early interventions, enhanced diagnosis, prevention, and potential cures. We thrive on collaborative, multidisciplinary problem-solving to address challenging queries in child health. Committed to inclusivity and respect, we foster a positive working environment that values diverse backgrounds and experiences. As a proud member of the Australian Network on Disability and a dedicated supporter of Science Australia Gender Equity (SAGE), we uphold principles of equal opportunity and diverse representation.

We are committed to the safety of children and young people and takes a zero-tolerance approach to all forms of child abuse, exploitation and harm. Child safety is prioritised in our decision-making at all levels of the Institute.   

Apply now!

If you believe this role is a good fit for you, please apply by submitting:

• Your resume
• A cover letter addressing why you are good fit for the role

Ensure these documents are combined into a single PDF file.

We welcome individuals of diverse genders, ages, ethnicities, cultural backgrounds, abilities, religions, and sexual orientations in our workplace. We actively encourage talented individuals from all walks of life to apply for our job openings. Our commitment lies in fostering a workplace that is barrier-free and inclusive, aiming to attract the most skilled candidates.

For any questions related to the recruitment process, feel free to reach out to our Recruitment Team at recruitment@mcri.edu.au. Ensure that you include the position number and job title in the subject line. Please refrain from sharing your application to this email address.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

No recruitment agencies please.

Applications close: 13 May 2026 AUS Eastern Daylight time

 

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