Career Opportunities: Engineer/Executive Engineer (Field Services) (16577)

Requisition ID 16577 - Posted 

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SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China.  We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed.

We are looking out for self-motivated, dynamic and talented individuals to join our growing team. If you are keen to uphold world-class grid reliability and drive a sustainable future for all, join us and make your mark in the energy industry today!

What You'll Do:

1. Assist the Head of Unit (HOU) to ensure operational performance standards are achieved for Technical Support Unit (TSU).
2. Assist the HOU to manage the deployment of team resources, including daily operations on site investigation jobs carry out by field staff, attend to customer’s feedback and complaint, and conduct site investigation.
3. Advise stakeholders (customers, regulator etc.) on escalated cases and facilitate service recovery.
4. Analyze and provide customers guidance in respect to customers’ non-standard technical connections.
5. Develop working procedures and guidelines to integrate process automation to enhance the operation efficiencies and customer experiences.
6. Able to handle project and change request for system independently, which include testing and implementation
7. Able to lead projects relating to AI capability development, deployment, change management and team execution to drive productivity and system adoption.

What You'll Need:

1. Degree in Electrical Engineering recognized by Professional Engineers Board Singapore.
2. Preferably, have some knowledge in Singapore Standard SS638 and Electricity Regulations.
3. Possess with knowledge in MS Word, Power Point, Power BI, Data Analytics, Chat GPT, RPA, GenAI.
4. Possess leadership qualities with the ability to lead, supervise and motivate a large team of staff.
5. Possess customer service skills and able to handle difficult customers.
6. Possess strong analytical and interpersonal skills and the ability to work independently under pressure in a fast-paced environment.
7. Preferably, possess class 2 and/or class 3 and has own motor vehicle.

What We’ll Provide:

1. You will work on projects that impact the quality of life for our customers
2. Immerse in a positive work environment that fosters teamwork and collaboration
3. There are abundant opportunities to learn, grow and remain relevant in the industry

Please click on the blue 'Apply' button at the top right hand side corner of this screen, if you are keen to apply for this job.

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

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