Career Opportunities: Information Management Coordinator (Records Management) (1423)

Requisition ID 1423 - Posted  - Information & Communication Technology - Head Office

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Work Type:  Ongoing Full Time              Pay Grade:  Band 5 

About the Corporation 

Westernport Water leads through collaboration and innovation to deliver sustainable drinking water, recycled water, and wastewater services that improve the health and liveability of our community.

We offer our staff: 

• Flexible work options, including monthly RDOs and 9-day fortnights for full time employees
• A range of provisions to support work/life balance including access to request purchased leave
• Unique opportunities for staff to develop capability and contribute to the strategic objectives of the organisation
• Innovative systems and processes for a safe and welcoming workplace
• A highly regarded health and wellbeing program, including a health and wellbeing subsidy (eligibility criteria applies)
• Tailored workplace adjustments to help you perform at your best – whether during the recruitment process or in your role
• We foster a positive, culturally safe environment and an engaged workforce, aligned with our values of ‘Care, Courage and Commitment’
• Accessible onsite parking for our employees at all our sites including at our head office in Newhaven, Phillip Island Victoria.

About the role

Information Management Coordinator (Records Management) – Ongoing, Full-time

Band 5 ($77,132 to 98,069) 

Westernport Water is seeking a self-driven professional to provide support to the organisation by overseeing the Corporation’s information management and recordkeeping activities. The role coordinates the day-to-day operation, maintenance, and improvement of systems, frameworks, and controls, ensuring compliance with legislative and organisational requirements, while working autonomously within set priorities and direction.

This role would be suited to someone with a background in records or information management, compliance, library or archival services, or ICT service delivery, who thrives in a structured, regulated environment and enjoys enabling good information practices across an organisation. Prospective candidates who would like to discuss how their qualifications, skills, and experience align with the role are encouraged to contact the Hiring Manager (Michelle – Manager ICT) on 1300 720 711.

Key Responsibility Areas

• Coordinate and oversee the organisation’s corporate information management platforms, including the EDRMS, Microsoft Teams, SharePoint, file systems and network drives, acting as the primary operational contact with ICT and external vendors.
• Develop, implement and maintain information and records management policies, standards, and governance frameworks, ensuring compliance with legislative, regulatory, privacy and data protection requirements.
• Provide specialist advice, guidance and role‑based training to staff and system owners on information management, records compliance, privacy and lifecycle management across corporate systems.
• Lead information management assurance and improvement activities, including audits, maturity assessments, performance reporting, risk monitoring, and support for the annual VPDSS attestation process.
• Manage physical and secondary storage arrangements and specialised governance functions, including archives, secure disposal, administration of bank guarantees, and representation in relevant industry and professional forums.

Qualifications and Experience

• Tertiary qualification in Business, Finance, Information Management, or a related discipline, or substantial experience in records and information management.
• Experience administering or supporting electronic documents in Microsoft 365 and records management systems (EDRMS), with experience using TRIM or OpenText Content Manager highly desirable.
• Ability to develop and implement policies, strategies, standards, and procedures that support effective corporate information governance and lifecycle management.
• Ability to engage with diverse stakeholders, provide specialist advice, and embed improved information management practices across an organisation.
• Experience within a within the public sector or another highly regulated environment is highly desirable.
• A current driver’s licence suitable for Victoria.

Please respond to the following Key Selection Criteria act

• Tertiary qualification in Business, Finance, Information Management, or a related discipline, or substantial experience in records and information management, preferably within the public sector or another highly regulated environment.
• Demonstrated experience administering or supporting electronic documents in Microsoft 365 and records management systems (EDRMS), with experience using TRIM or OpenText Content Manager highly desirable.
• Proven ability to develop and implement policies, strategies, standards, and procedures that support effective corporate information governance and lifecycle management.
• Demonstrated ability to engage with diverse stakeholders, provide specialist advice, and embed improved information management practices across an organisation.

Applications close Sunday 10 May 2026

Applications will be reviewed, and interviews may be conducted on a rolling basis prior to the closing date. Early submission is encouraged. 

How to apply 

For your application to be considered please submit your resume and a cover letter detailing how you have achieved the responsibilities of the key selection criteria, qualifications and experience via **

Click here to view the full Position Description

For further information, contact the People, Culture & Safety team at recruitment@westernportwater.com.au or the Hiring Manager (Michelle – Manager ICT) on 1300 720 711.

Westernport Water is committed to building and maintaining a team of talented, enthusiastic people who foster a culture of inclusion and are as diverse as the community we serve. We celebrate and support differences in the workplace for the benefit of our employees and our community. We share a belief that work is more rewarding when we are accepted and valued for our differences, not judged by them. We all have something to contribute, and it’s this contribution that makes for a great organisation and fulfilling career. 

We strongly encourage applications from Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, and people from culturally diverse backgrounds. We offer reasonable adjustments for applicants with disabilities. 

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