Career Opportunities: Lead Specialist I, IT Disaster Recovery (801)

Requisition ID 801 - Posted 

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ACERCA DE KTSA

KPMG Technology Services Americas o KTSA es un Centro de Entrega ubicado en la Ciudad de México y Guadalajara que brinda tecnología de la información y servicios de soporte en la Región de las Américas.

Explore el mundo tecnológico con KTSA donde pueda;

Experimente una cultura en la que puede interactuar con equipos multiculturales y personas de diferentes orígenes.

Expande tus posibilidades y gana estabilidad, en KTSA celebramos los éxitos y premiamos a nuestra gente por el arduo trabajo que realizan todos los días.

Sobresalir y causar impacto, es un lugar donde puede crear su propia huella y dejar un legado.

Invertimos en las personas, con programas internos, capacitación e iniciativas para desarrollar sus habilidades y ayudarlos a alcanzar sus metas

Expresa y celebra tu individualidad. Se trata de venir exactamente como eres. Empoderamos a todos para vivir su verdad, ser ellos mismos, perseguir intereses individuales.

Visita KTSA.COM.MX para conocer más sobre nosotros.

•Lead periodic IT Disaster recovery exercises.

•Participates in DR Exercise planning process, execution, and post-test activities. Collaborate with key business stakeholders to develop the DR Exercise reports and gaps remediations resulted from DR exercises.

•Being available (On-call and/or stand by) during shift and after hours to coordinate recovery activities during a major outage or actual IT disaster.

•Be an advocate for assuring IT Disaster Recovery Plans includes the recovery procedures and application configurations needed to respond to a real outage or disaster for re stablishing the business operation in the disaster recovery site or alternate region.

•Perform gap analysis on DRP/BCP for inefficiencies. Propose and execute initiatives to close efficiency gaps.

•Develop business cases for the use of automation to improve DRP/BCP efficiency, reduce risk, increase resiliency, and reduce costs.

•Monitor and report on Business Technology Resilience Team’s service Key Performance Indicators (KPI) and Service Level Objectives (SLO)

•Perform post incident analysis disaster/outages for DRP/BCP improvements.

•Manage the IT Disaster Recovery Team’s data, metadata, and documentation.

•Lead /collaborate IT Disaster recovery initiatives to enhance internal services consumed by stakeholders.

•Participates in internal forums for the adoption of new technologies, best practices and methodologies for improving the services offered by IT Disaster Recovery team.

•Participates in the Continuous Improvement program to enhance the IT Disaster Recovery Process.

Bachelor's degree from an accredited college/university; or equivalent work experience

5 - 8 years

​Experience with IT Disaster Recovery and/or Business Continuity, with experience leading moderately complex technology organizations through actual and practiced disaster scenarios.

· Expertise in DR test planning and execution with focus on continuously improving the firm’s DR capabilities.

· Good knowledge of IT DR automation tools preferred.

· Strong process orientation, including familiarity with ITIL’s IT Service Continuity Management process and agile methodology

· Certifications in current industry-standard.

· Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork.

· Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously.

· Ability to participate in resource planning processes based on defined organizational plans.

Explore el mundo tecnológico con KTSA

¡Únete a nosotros! Somos un empleador que ofrece igualdad de oportunidades y valoramos la diversidad en nuestra empresa. No discriminamos por motivos de raza, religión, color, nacionalidad, género, orientación sexual, edad, estado civil o discapacidad.

Declaramos enérgicamente que NO requerimos un certificado de no embarazo o VIH para poder participar en ninguno de nuestros procesos.

#KTSACareers #LifeatKTSA #SoyKTSA #ExploreKTSA

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