Casino Specialist

Reporting directly to the Casino Manager, we are seeking a motivated and detail-oriented Casino Games Specialist to join our Casino Games team. The successful candidate will play a key role in managing, optimizing, and promoting our online casino game portfolio. Acting as a bridge between Product, Marketing, Data, and Technology teams, the Casino Specialist will drive performance, monitor key business metrics, and contribute to delivering a best-in-class gaming experience for our players. This role is ideal for a candidate with experience in online casino operations, product management, and/or marketing who is passionate about the iGaming industry and eager to contribute to the growth of our casino offering.

Responsibilities

• Monitor and interpret key performance metrics to assess game success and player engagement. • Identify underperforming titles and implement targeted strategies to improve visibility, retention, and revenue. • Collaborate with Marketing teams to plan, execute, and evaluate game-focused promotions, tournaments, and engagement campaigns. • Stay ahead of iGaming market trends, competitor offerings, and emerging technologies. • Propose and champion innovative game formats to boost player engagement and lifetime value. • Act as a key stakeholder in platform development initiatives, integrations, releases, and strategic projects that support the growth of the casino product. • Work closely with Product, Technology, and Data teams to deliver enhancements, optimise existing tools, and improve the overall casino experience. • Promote effective use of platform tools and identify opportunities for product and operational improvements. • Be a source of 2nd-line expertise for casino-related escalations from our support teams.