Collections Specialist / Remote

Position: Collections Agent Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth. Responsibilities: • Monitor and track overdue accounts, using established protocols to secure timely payments. • Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices. • Provide exceptional customer service to balance high customer satisfaction with effective collections efforts. • Collaborate with other departments to resolve customer issues and disputes efficiently. • Prepare and provide regular reports on debt collection activities and progress. • Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.