Credit Control Officer

Job Summary The Credit Control Officer is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.

Duties and Responsibilities • Take charge of managing accounts receivable by actively following up on outstanding payments. • Engage with customers to address payment concerns and swiftly resolve any disputes. • Send timely reminder letters and notices to accounts with overdue payments. • Analyze accounts requiring escalation and recommend the best course of action. • Collaborate seamlessly with other departments to identify and fix billing discrepancies. • Prepare accurate credit and debit notes whenever necessary. • Strive to meet or surpass the collections targets set by management. • Support the preparation of insightful statistical and financial reports as needed.