Croatian Speaking Agent for Hospitality Industry -Relocation to Greece

Patrique Mercier Recruitment By Nellie is excited to offer a fantastic opportunity for a Croatian Speaking Agent to join the hospitality industry in Greece, with full relocation support. This role involves providing outstanding service to Croatian-speaking clients in the hospitality sector, helping to create excellent guest experiences.

Responsibilities • Deliver high-quality customer support to Croatian-speaking guests and clients via multiple communication channels. • Assist with booking and reservation inquiries, including cancellations and amendments. • Handle customer complaints and resolve issues promptly to ensure customer satisfaction. • Maintain up-to-date knowledge of hospitality services and offerings to provide accurate information. • Accurately document customer interactions and update internal systems in a timely manner. • Work collaboratively with team members and other departments to deliver seamless customer experiences. • Participate in ongoing training to enhance skills and service quality.