Customer Care Consultants (FTC - 12months)

Kickstart Your Career as a Customer Care Consultant Got your matric? Great energy? Ready to learn, grow and build a real career? Then this opportunity is for you. Location : Durban Employment Type : Fixed term contract - 12 months At Rewardsco, our Customer Care Consultants are the heartbeat of our business. You’ll be the friendly voice our customers trust, helping them solve problems, get answers and leave every interaction feeling supported. No two days are the same – and that’s what makes it exciting. What You’ll Be Doing You’ll be trained to: • Be the first point of contact for customers, handling incoming calls with confidence and professionalism • Listen, understand and resolve customer queries and complaints effectively • Provide accurate information about products and services • Turn challenges into positive experiences by offering the best solutions • Build strong, trusted relationships through clear and friendly communication • Go the extra mile to engage and retain customers • Work closely with your team and team leader to deliver excellent service • Play an important role as a brand ambassador for Rewardsco

What We’re Looking For • Positive, energetic and eager to learn • Disciplined, organised and able to manage your time well • Comfortable working in a fast-paced, target-driven environment • A good listener with strong attention to detail • Customer-focused and able to adapt to different personalities • A team player who’s motivated to grow