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Job Title:  Customer Order & Engagement Specialist

Location: 

Subotica, RS, 240000

Business Unit:  Ametek Mocon

Posting Date:  Apr 24, 2026

Job Description: 

We’re seeking a proactive and customer-focused Customer Order & Engagement Specialist to manage order processing and deliver exceptional support. This role is central to ensuring smooth communication between customers and internal teams, resolving issues efficiently, and maintaining high service standards.

Key Responsibilities:

The Customer Order & Engagement Specialist will:

• Accurately process and manage customer orders
• Serve as the main contact for inquiries, complaints, and updates
• Coordinate with internal teams to ensure timely fulfilment
• Maintain records and generate reports to support improvements
• Build strong customer relationships and resolve issues proactively

Requirements:

• Associate or Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred)
• Fluent in English (written and spoken)
• 2–5 years’ experience in customer service, order management, or supply chain
• Experience with CRM/ERP systems (e.g., SAP, Oracle) and order processing tools
• Knowledge of shipping, inventory, and supply chain principles
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong communication, problem-solving, and organizational skills
• Detail-oriented with excellent data entry and reporting abilities
• Customer-focused with a commitment to service excellence

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.  AMETEK is a component of the S&P 500. Visit [ more information.