Customer Service Retail Assistant - Falkirk

Date: 14 Jul 2026

Location: Falkirk, SCT, GB, FK1 1NR

Company: Specsavers

Specsavers Falkirk

Are you a caring individual with great people skills looking for the next step in your career? You’ve come to the right place.  

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet, you don’t just have to stop there. We have plenty of professional training and career paths available, as well as the support of experienced Opticians and Optical Assistants supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our team   

At Falkirk, we have a wonderful team of dedicated people in our store ready and waiting for you to meet.  

What’s on offer?  

As well as all the support you need and great training and development, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary up to £12.91 per hour
• Full time 37.5 hours working 5 days out of 7, including working one day at the weekend
• 28 days holiday plus your birthday off
• Company sick pay increasing with length of service
• Perks plus discount platform
• Pension contribution
• WeCare – UK confidential employee helpline
• Enhanced pay for family leave (Maternity/Paternity etc)

What we’re looking for? 

Some of the responsibilities of this role include: 

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Find out more 

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.  

Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!

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