Customer Service Specialist

Job Description

Job Title:  Customer Service Associate with Italian (F/M/D)

Posting Start Date:  7/2/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Description: 

Why should you join:

Customer Service Specialist is responsible for independently managing customer interactions, resolving order and delivery issues, and supporting internal coordination with production, sales and finance departments. This role requires strong communication, problem-solving, and organizational skills. 

Your main tasks:

• Serve as the main point of contact for assigned customer accounts.
• Process orders, returns, and delivery follow-ups using ERP/CRM tools.
• Collaborate with internal departments to ensure timely and accurate fulfillment.
• Monitor customer satisfaction and proactively resolve service issues.
• Maintain up-to-date process knowledge to support customers effectively.
• Prepare customer service performance reports and assist in continuous improvement efforts.

Your ideal background:

• Bachelor’s degree in business, Supply Chain Management or Philology
• 1–5 years of experience in a customer service or order management role, ideally in production or technology
• Proficiency in CRM/ERP platforms (e.g., SAP, Salesforce).
• Strong analytical and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Fluent Italian and good command of English

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Our Commitment to Transparent Hiring:
We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority!

• Collaborative and friendly work environment
• Extensive training and career growth opportunities
• Life insurance
• Private medical healthcare package
• Employee referral bonus
• Multisport co-financing
• Performance-based bonus plans

Great hiring starts with honesty, and we mean it.
Our job postings are gender‑neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made.
At TE, we believe transparency isn’t a checkbox – it’s part of your experience with us.

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Job Locations:

Wielicka Street 28B
KRAKOW, Małopolskie 30-552
Poland

Posting City:  KRAKOW

Job Country:  Poland

Travel Required:  Less than 10%

Requisition ID:  155172

Workplace Type:  Hybrid

External Careers Page:  Customer Service

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TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities. All CVs/resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE. No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place. If an agency agreement is in place, submissions are position specific. General submissions not targeted at a specific employment opportunity will not be entitled to any form of compensation. Please, no phone calls or emails. © 2023 TE Connectivity Corporation. All Rights Reserved.

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