Customer Success Consultant: Onboarding and Training

WeconnectU, the market leader in property management software, is looking for a Customer Success Consultant: Onboarding & Training to join our fast-growing team.

We’ve built the most advanced Body Corporate and HOA management software on the market – a single solution that integrates every function of property management and accounting. As part of the team, you’ll play a key role in helping new clients get started, guiding them through both the data migration process and hands-on system training.

You’ll also be advising clients on best-practice SOPs, so we're looking for someone who’s comfortable with both systems and people.

Key Responsibilities: • Collaborate with the migration team to define data needs and format client data for upload. • Assist with data preparation and migration. • Create and manage custom training plans for clients. • Monitor training progress and ensure full client support. • Coordinate training completion and communicate feedback. • Conduct system training and offer ongoing user support.