Customer Experience Manager (Americas)

AttachAttach

Dropbox

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

Select...

LinkedIn Profile*

What is your total years of experience as CEM/CSM?*

Do you have experience working in an Employer of Record (EOR), HR Tech, HRMS, Payroll, or Workforce Management environment? If yes, please share details.*

Have you supported customers in North America, APAC, or global markets? Please specify the regions and the nature of support provided.*

This role requires working in EST overlap hours (approximately 2 PM IST to 2 AM IST) and following a hybrid work model in Gurgaon. Are you comfortable with both requirements? *

Select...

Have you worked with a ticketing system (Zendesk, Freshdesk, Salesforce, Jira, etc.) to track and resolve customer requests? (Yes/No)*

Select...

Are you comfortable working in a role that is approximately 70% operations and 30% relationship management?*

Select...

What is your current location? Are you open to relocate to Gurgaon*

What is your current CTC (in INR)?*

What is your Expected CTC (In INR)?*

What is the Notice Period?*

Submit application