Customer Success Manager

Assembledhq California, United States of America
Apply Now
  • Relationship building & managing up: You enjoy developing relationships and can collaborate effectively with a wide range of constituents, adjusting your messaging accordingly. At Assembled, we’d expect you to regularly interact with C-level execs, support agents, and engineers alike.
  • You don’t give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments. You are comfortable operating independently.
  • You have a track record for getting things done: You know how to juggle competing priorities and drive towards outcomes.
  • You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product.
  • You have a growth mindset: You're not afraid to try things you've not done before and failing. You thrive on feedback and are a self-starter.
  • You are a great team member: You are collaborative, humble, and helpful. You are available to help your teammates when needed and can balance your priorities with the overall team's.
  • You get on the plane: You are willing and able to travel to meet with customers in person for onsite training, business reviews, and executive engagement.
  • Preferred: 3+ years of experience in customer-facing, operational, and start-up environments. Workforce Management Experience is a bonus. We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.