Danish Speaking Customer Service for AI & Technology Company in Greece

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives at a cutting-edge AI & Technology Company, located in beautiful Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will assist clients in Danish, helping them navigate the company’s innovative AI solutions and addressing their inquiries.

Key Responsibilities • Manage customer inquiries regarding AI products, technology solutions, and technical support via phone, email, and chat in Danish. • Provide clear and accurate information about product features, benefits, and troubleshooting procedures. • Assist customers with account management, software installations, and any technical issues they may encounter. • Resolve customer complaints effectively, ensuring high satisfaction levels and fostering positive relationships. • Document all customer interactions in the CRM system for accurate tracking and follow-up. • Collaborate with technical teams to address complex issues and improve service delivery. • Stay updated on the latest advancements in AI and technology to provide comprehensive support.