Data Analyst,

The Role

As a Data Analyst, you will play a critical role in driving business performance by transforming data into clear, actionable insights. This role goes beyond reporting — it requires strong analytical thinking, technical expertise, and the ability to tell compelling stories with data that influence decision-making across the business.

You will work closely with cross-functional teams including operations, marketing, pricing, and leadership to identify opportunities, optimize processes, and support strategic initiatives.

Key Responsibilities

• Analyse large and complex datasets to uncover trends, patterns, and opportunities for business growth
• Translate data into clear narratives and actionable recommendations for stakeholders
• Build and maintain dashboards and reports using tools like Looker Studio, Tableau, Google Sheets, and Excel
• Write efficient and scalable queries using SQL to extract and manipulate data
• Use Python (or another programming language) for deeper analysis, automation, and data processing
• Develop and improve pricing models, forecasting tools, and performance tracking systems
• Monitor key business metrics and proactively identify risks and opportunities
• Collaborate with cross-functional teams to define KPIs and measure success
• Ensure data accuracy, consistency, and reliability across reporting systems
• Design and optimize processes for reporting, invoicing, and inventory management
• Present insights in a structured and compelling way to both technical and non-technical audiences

What We’re Looking For

Technical Skills

• Strong proficiency in SQL (mandatory)
• Advanced skills in Google Sheets / Excel (including complex formulas, data modelling)
• Experience with Python or any programming language for data analysis and automation
• Hands-on experience with BI tools (Looker Studio and Tableau)
• Strong understanding of data structures, data cleaning, and transformation

Analytical & Problem-Solving

• Ability to break down ambiguous problems into structured analysis
• Strong attention to detail with a high standard for data accuracy
• Experience working with large datasets and identifying meaningful insights

Storytelling & Communication

• Exceptional ability to translate data into clear, compelling stories
• Strong written and verbal communication skills
• Ability to present insights in a simple, structured, and decision-oriented way
• Comfortable working with stakeholders across different teams and seniority levels

Mindset & Traits

• Highly detail-oriented and organized
• Curious, proactive, and eager to learn
• Strong ownership and accountability
• Ability to work in a fast-paced, dynamic environment

Nice to Have

• Experience in pricing, marketplace, or operations analytics
• Familiarity with experimentation (A/B testing) and forecasting
• Exposure to logistics, e-commerce, or service-based businesses

Why Join Us?

• Opportunity to work in a fast-growing, global company
• Direct impact on business decisions and strategy
• Exposure to diverse datasets across multiple markets
• A collaborative and data-driven culture

If you’re a data-driven analyst who thrives on ownership, solving complex problems, and turning data into impactful business decisions, this is your opportunity to drive real outcomes with a fast-growing, global team at Laundryheap.